Samsung Customer survey Essay

Samsung Cellular phone Survey

In order for us to serve our customers better, we would like to find out what you think of us. Please take a few minutes to resolve the following inquiries. Your honest opinions, remarks and suggestions are extremely important to us. Thank you, Samsung India Ltd.

# Personal Information

1 ) Name: _______________

2 . Sexuality:

o Men

o Feminine

3. Age Group:

o 10-25 yrs

u 25-50 years

o 55 yrs and above

four. Income level:

o 5, 000-10, 1000

o 10, 000-25, 500

o twenty-five, 000-50, 500

o A lot more than 50, 000

5. Profession: ___________

# About Cell phones

1 . Will you be using Samsung korea Mobile Phone?

o Yes

to No

2 . Please write the model of the Samsung cellular phone:

o Samsung korea I9500 Galaxy S4

u Samsung Galaxy Fame S6810

o Korean Galaxy Young S6310

um Samsung I9105 Galaxy S II In addition

o Samsung korea Galaxy Grand I9082

um Samsung Galaxy S III mini

to Samsung Galaxy S Duos S7562

o Samsung Galaxy Note II N7100

to Samsung Galaxy S 3 T999

o Other (Specify): ______________________

3. What are the reason why for applying above mentioned model?

o Overall look

o Price

o Capabilities

o Quality

o Advised by friends/family member

o Others

5. How long you could have been using it?

o Less than 50 % a year

um Half to just one year

u One to two years

o Much more than two years

five. Did you utilize other Samsung korea mobile phone style before?

u Yes

to No

6. Did you utilize any other cellphone brand before?

o Yes

o Not any

7. Which will brand performed you use?

to Nokia

um Sony Ericsson

o LG ELECTRONICS

o Blackberry

o Apple

o Other folks

8. What made you give the previous company?

o Certainly not functioning well

o Physical appearance is certainly not attractive

o Other brands will be more advanced

um Friends/family members recommend others

o Others

9....

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