п»їMGMT SUBJECT 2
Q3. Define the six significant employee behaviors that managers want to clarify, predict and influence.
Staff productivity -- is a performance measure of equally efficiency and effectiveness. Managers want to know what factors will certainly influence the efficiency and effectiveness of employees.
Absenteeism - the failure to report to work.
Turnover -- the voluntary and involuntary permanent withdrawal from an organisation.
Organisational citizenship behaviour (OCB) - is discretionary behaviour which is not part of a great employee's formal job requirements, but which will promotes the effective functioning of the organisation.
Job pleasure - refers to an employee's general frame of mind towards his or her job.
Workplace misbehavior - any intentional employee behavior that has negative outcomes for the organization or persons within the business. В
Smith talks about the effect of company structure and technology upon employee actions. In max, 200 words, explain how come he uses the purchase cost approach to explain the " structure-behaviour relationship. вЂќ
The purchase cost approach, in which structure or technology affects conduct, is seen as the consequence of the way in which activity characteristics impact the ease with which employee conduct can be monitored or evaluated. The main thesis in the transaction cost procedure is that personnel will have a stronger incentive to avoid jobs and none to improve efficiency task except if task conditions allow workers to establish specific performance contributions and to get their own overall performance rewards which come from increased performance, Choice provides and external rationale for the structure-behaviour romance. Moreover, the transaction cost view receives from a rational or self-interested view of man behaviour, rather than the self-actualising watch that has educated much of the latest research inspiration or work design. Three variables are hypothesised to mediate the...